Overview

This page describes the process for creating and managing user accounts in Keycloak for DryvIQ Platform users. It covers how to add individual users, assign them to the correct realm and roles, and ensure they are appropriately configured for authentication through Keycloak. Whether you are onboarding a new user, updating access, or troubleshooting login issues, this guide will help administrators complete the necessary steps reliably and securely.

Adding Users to Keycloak

1. Log in to Keycloak (https://<dryviq-hostname>>/auth).
   
    
2. Select the DryvIQ Platform realm. Do not change the Keycloak master realm.
   
   
3. Select Users in the left menu and click Add User.
   
   
4. Enable the Email verified toggle, add the user you want, and click Create.
   
   
5. Once the user is created, select the user to view the user’s details.
6. Select the Attributes tab and click Add Attributes.
   
   
7. Add the Key and Value pair of ”tenant” and “tenant1.”  If you have multiple tenants, separate them with commas (e.g., “tenant1,tenant2,tenant3”). Click Save to save the attributes.
   
   
8. Select the Credentials tab and click Set password.
   
   
9. The password is not restricted at this level. If preferred, you can set this as a temporary password, which means the user will need to change it on the first login. Click Save to continue.
   
   
10. Go to the DryvIQ Platform login page to log in using the user you just created.
    
    
11. You can see your access and change tenants using the profile menu in the upper-right corner.