OpenText Content Server Connection

Learn how to create a connection to OpenText Content Server.


Overview

The OpenText Content Server connector in DryvIQ enables you to analyze, migrate, copy, and synchronize files to your OpenText enterprise content management solution from cloud storage repositories and on-premises network file shares. The first step is to create the OpenText Content Server connection by providing the connection information required for DryvIQ to connect to the server. The connector can be made using any OpenText user account with permissions to access the content.

Supported Versions

DryvIQ supports OpenText Content Server 10.5 and 16.x.

 

Creating a Connection

  1. Expand the Manage section in the left navigation menu.
  2. Click Connections.
  3. Click Add connection.
  4. Select OpenText Content Server as the platform on the Add connection modal.
  5. Enter the connection information. Reference the table below for details about each field.
  6. Click Test connection to ensure DryvIQ can connect using the information entered.
  7. You will see a green "Connected” message at the bottom of the modal when DryvIQ establishes a connection. (If the connection fails, verify the information you entered.)
  8. Click Done.
Add Connection Modal for Opent Text Content Server

 

Field Description Required
Display as

Enter the display name for the connection. If you will be creating multiple connections, ensure the name readily identifies the connection. The name displays in the application, and you can use it to search for the connection and filter lists.

 

If you do not add a display name, the connection will automatically be named using the OpenText server URL entered. For example, OpenText (https://{servername}/otcs/cs.exe/).

Optional
 
URL Enter the URL to access the server. The URL will look similar to the following example: https://{servername}/otcs/cs.exe/. Required
User Name Enter the username required to log on to the server. The username must be associated with an account that has the necessary permissions to access the content that needs to be processed. Required
Password Enter the password for the username added in the previous field. Required
DS Service Name Enter the directory service name. The directory service name defines how DryvIQ can access the user/group directory. DryvIQ will use “otdsws” as the default name. Specify a different name if needed. Optional
CS CGI Enter the connection information for the content services common gateway interface. The entry will look similar to the following example: http://{servername}/otcs/cs.exe. Optional
Extension Module Installed? Select if the Syntergy extension module is installed on your account. This indicates whether you use Syntergy API extensions for managing timestamps and author information. Learn more about Syntergy API Extensions here. Optional

Features and Limitations

Platforms all have unique features and limitations. DryvIQ’s transfer engine manages these differences between platforms, allowing you to configure actions based on Job Policies and Behaviors. The information below is platform-specific. Use the Platform Comparison‍ tool to see how your integration platforms may interact regarding features and limitations.

Supported Features Unsupported Features Other Features/Limitations
Version Preservation‍  Permission Preservation‍  File Size Maximum‍: No maximum
Timestamp Preservation‍   Tags Map‍  Path Length Maximum: No maximum‍
Author/Owner Preservation‍   Segment Path Length‍  Restricted Types‍: None
File Lock Propagation‍     Invalid Characters‍: |  \  /  <  >  :  ?  *
See below for more information.
Mirror Lock Ownership‍     No leading spaces in file name/folder name
See below for more information.
Account Map‍     No trailing spaces before or after file extensions
Group Map‍      
User Impersonation‍      
Metadata Map‍     

Email Folders

OpenText supports email folders (subtype 751). DryvIQ cannot see the email folders and will not migrate content in these folders.

Invalid Characters and Spaces

DryvIQ verifies file and folder names to identify unsupported characters based on the platform and replaces invalid characters with an underscore (_) so it can transfer the files and folders. Similarly, DryvIQ will sanitize file names that contain combined Unicode characters by replacing the characters with an underscore (_).

The logic includes leading and trailing spaces in file and folder names. DryvIQ replaces the space rather than trimming it because trimming the space could cause duplicate file names. Adding the underscore ensures the name remains unique.