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Resetting Jobs

Learn how the different reset options affect migration jobs.

Written by Andrea Harvey

Updated at July 21st, 2025

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Table of Contents

Overview Resetting Jobs from the Jobs List Resetting a Job from the Job Reports

Overview

Reset options control how DryvIQ will re-evaluate tracking state or permission propagation on the next job execution. Executing a reset sets the corresponding flags in the database. The job must be executed for the change to take effect. If you select to run the job when choosing the reset type, the job will automatically start its next execution if it is not currently running. Note that reset options aren’t available for system jobs.

Log File Backup

You should save a copy of all log files before performing a reset. 

 

 

Reset Type Description Tracking Data Reset
Statistics This reset will recalculate all item transfer statistics to ensure the accuracy of the report. After all content has been transferred, a Statistics reset is recommended to ensure all tracking statistics represent the final calculations and to ensure job report accuracy. If several errors or pending items have been encountered, a Statistics reset after remediation ensures the latest tracking state is reflected. No
Soft This reset will preserve all previous tracking data and allow DryvIQ to re-evaluate all content, rather than only detecting content that has changed. After the initial job run, subsequent runs leverage the change detection feature, which allows DryvIQ to focus only on transferring content that has changed rather than evaluating all content. This ensures efficient transfer performance. However, not all platforms track changes the same way. A Soft reset will preserve all previous tracking data but allow DryvIQ to re-evaluate the entire content hierarchy to ensure all content is transferred based on the given job configuration. No
Hard This reset will clear all previous tracking data and allow DryvIQ to re-evaluate all content, rather than only detecting content that has changed. After the initial job run, subsequent runs leverage the change detection feature, which allows DryvIQ to focus only on transferring content that has changed rather than evaluating all content. This ensures efficient transfer performance. However, not all platforms track changes the same way. A Hard reset clears all previous tracking data and allows DryvIQ to re-evaluate the entire content hierarchy to ensure all content is transferred based on the given job configuration. Yes
Permissions This reset allows DryvIQ to re-evaluate all content and re-apply all permissions to ensure any new permissions on the source are applied to the destination. A permissions reset will never remove permissions previously transferred. This reset will not detect any changes to content; these changes will transfer on the job run following the reset. After the initial run, subsequent runs leverage the change detection feature, which allows DryvIQ to focus only on transferring content that has changed rather than evaluating all content. This ensures efficient transfer performance. However, if only a new permission is added during a transfer but the item didn’t change, the new permission will not be detected. A permission reset will allow DryvIQ to re-evaluate all content and re-apply the permissions. No
Complete This reset is a combination of both a Hard reset and a Permissions reset. Rather than running a hard and permission job reset as separate runs, this option offers both in one. Yes

Resetting Jobs from the Jobs List

  1. Click Migrate in the navigation menu on the left.
  2. Click Migrations.
  3. Select the job(s) you want to reset. A blue check mark identifies jobs you selected.
  4. Click More Options.
  5. Click Reset job(s).

  6. Select the reset type you want to use.

  7. To reset and run the job, select Run the selected job(s) now.
  8. Click Done.

Resetting a Job from the Job Reports

  1. Open the job you want to reset. 
  2. Click More Options.
  3. Click Reset job.
  4. Select the reset type you want to use.
  5. To reset and run the job, select Run the selected job(s) now.
  6. Click Done.
rest job statistics reset soft reset hard reset permissions reset complete reset

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