Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Migrations
  • Maps

Deleting Maps

Learn how to delete account or group maps.

Written by Andrea Harvey

Updated at May 13th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Insights
    Prebuilt Insights Custom Insights
  • Content
  • Accounts
  • Activity Log
  • Content Scans
  • Migrations
    Migration Jobs Migration Reports Maps Flagged Items Migration Tools
  • Connections
    Supported Platform Connections Creating Connections Connection Maintenance Connection Pools
  • Entity Types
    DryvIQ Available Entity Types Custom Entity Types Entity Type Maintenance
  • Action Sets
    Creating Action Sets Action Sets Maintenance
  • Settings
    License Performance Notifications Extensions Entity Types Settings Display Settings Configuration
  • API, CLI, and SDK Documentation
    REST API Documentation Command-line Interface SDK Development
  • POC Offering
  • Release Notes
+ More

Table of Contents

Overview Deleting Maps Action Currently Unavailable

Overview

If you created a map you no longer need, you can remove it. However, deleting maps from active jobs will cause issues. 

Deleting Maps

  1. Expand Scans in the left menu.
  2. Select Migrations.
  3. Click Maps.
  4. Select either User maps or Group maps depending on the map type.
  5. Find the map and click the ellipses (...) on the right side of the map tile.

  6. Click Delete in the menu that displays.
  7. Select Yes to confirm you want to delete the map.

Action Currently Unavailable

If you receive an "Action currently unavailable" message when attempting to delete a map, DryvIQ cannot delete it. The most common reason is that the map is attached to a mapping job (Folder Mapping, User Job Mapping, or Network Home Drive Mapping job) and cannot be deleted. To delete the map, you must either remove the account map from the job’s configuration page or delete the job. If you delete the job, it may take up to 30 minutes (or longer in some instances) for DryvIQ to delete the job from the database. You can delete the map once the job is deleted from the database. Note that multiple jobs can reference an account map, so you must remove all job references before deleting the map.

map mapping delete user group account

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Deleting a Connection
  • Renaming a Connection
  • Deleting Action Sets

Copyright 2025 – DryvIQ.

Knowledge Base Software powered by Helpjuice

Expand